Job Description

:

You may be asking why you should consider a career with Springwood Hospitality?! Well, for starters we are invested in the growth of our employees and encourage everyone to grow and learn within their role! We pride ourselves with our great company support system from helping others to celebrating the small victories of life together. What else makes Springwood Hospitality different? Apart from a matched 401K and company paid benefits.

Salary - $50,000/ per year, based upon experience

Who We Are: Tru By Hilton Hershey Chocolate Ave is located on Hillcrest Road close to downtown Hershey. We have 112 spectacular rooms, an indoor heated salt water pool and modern fitness center and to top it off we also have complimentary breakfast daily!

Why We Do It: We are a team of market leading professionals in the hospitality industry. Striving to make an impact on every guest staying with us!

Why We Are Different: Springwood Hospitality is a breath of fresh air in the hospitality industry. Focusing on training, a supportive and positive workplace culture, and to grow all of our associates to get to the next big milestone of their careers!

Apply Today!

Position Title: Executive Housekeeper

Immediate Supervisor: General Manager

Major Function:

To oversee all aspects of the hotel cleaning operations including all guest rooms and common areas. These areas need to meet or exceed hotel, brand & company standards.

Essential Functions:

• Ensure departmental procedures are followed for all brand programs and execute all programs to achieve and exceed goals.
• Ensure Room Attendants/Housekeepers Clean and prepare guest rooms to Springwood Hospitality and Brand Standards.
• Brand standard including minutes per occupied room.
• Assists the laundry department by retrieving soiled linen from carts throughout the hotel, sorting laundry into correct size loads, utilizing industrial washers, dryers and pressers, folding and distributing the cleaned linen to storage closets and/or carts.
• Recruitment and selection of associates that fit the exact needs of the hotel.
• Training and proper orientation for all associates new and ongoing.
• Scheduling per operating guidelines as outlined by company standards.
• Monitor labor forecast and make scheduling adjustments to meet require parameters.
• Develop, motivate and orient all Housekeeping associates, providing ongoing direction to deliver excellent guest service.
• Ensure the associates have the necessary tools and supplies to be successful.
• Departmental meetings held at least monthly.
• Performance appraisals conducted in a timely manner.
• Follow all job safety policies, and report any incidents and/or hazards to your direct supervisor.
• Participate in the budget process and to operate within the budgeted guidelines while maintaining quality.
• Provide operational support to other departments in relation to housekeeping.
• Handle guest concerns, compliments and suggestions in a professional manner.
• Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management.
• Provides assistance to other Associates and departments to contribute to the best overall performance of the department and hotel.

Brand: Tru by Hilton Address: 204 Hillcrest Rd Hershey, PA - 17033 Property Description: Tru by Hilton Hershey Property Number: THP

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